About Us


Suzann Defosses-GilliamA Legacy of Love

Touching Hearts at Home is a national home care company that has been servicing the senior population, the disabled, and those with short or long term non-medical needs since 1996.  Our franchise is pleased to have the opportunity to provide the highest level of caring and compassionate services to the greater Buffalo NY area.  As the owner of the Buffalo franchise, I feel blessed to be able to bring my knowledge, caregiver experience, and passion to the elderly and disabled populations. I take pride in the quality, knowledge, and caring provided by all of my caregivers and through our Caring, Sharing, and Helping philosophy.  As a team we all look forward to providing friendly, compassionate, and comprehensive support to the Buffalo community.

Suzanne Desfosses-Gilliam

Amherst Chamber of Commerce
Erie County Caregiver Coalition
Network in Aging